Susan Pelkmans is the director of City Campus Dordrecht and doubles as a project manager for new initiatives at Netherlands Business Academy. She is involved in setting up and running city campus from the beginning. Due to her dual role with NLBA, she is able to translate all Dutch programs into international initiatives and is in charge of searching for funding to increase mobility for students throughout Europe.
With a Bachelor in management Susan started out as a researcher for several large leisure companies in the Netherlands. Her main focus was increasing the customer experience. With this angle she offered a different look at sales when she made the switch to telecom provider T-Mobile. Starting out as a shop manager and coach she quickly won the prestigious Magenta Belt project and switched to the role of department head of the support desk in Den Hague. During her time here she gained experience in overseeing her department as well as being project lead in several new initiatives within the company.
Switching from retail to the education business was a big step that she made in 2019. But with the prospects of opening City Campus Dordrecht and expanding her project lead works it was a great move. Now she combines her organizational talents with her sales minded drive to make City Campus the best European option for Master- and Bachelor education.